CT Cloud Voice: 3CX - Adding Holidays

GOAL:

Provide instruction on adding a holiday in 3CX.

Log into the 3CX server for the client; the link will be found in the client's record under Special Handling Notes
Open Settings on the left side menu
Select Timezone, Office Hours & Holidays
Select Add under Configure Holidays
On this page, provide the name of the holiday and set the date. If it spans multiple days, change Single Day to Range of Days.
Optional: Add a custom recording to play during this time. You can upload a new recording, or use the drop-down menu to select a previously used recording.
Once completed, select OK to save the holiday settings.