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CallTower Solutions Center

CT Cloud - Metaswitch HPBX: Adding a Number (Number Block)

GOAL:

Provide clear direction on how to add a number (Number Block) in Metaswitch PBX

 

RESOLUTION/STEPS:

Step 1: In Metaswitch, browse to the Business Group of the customer for whom you need to add a DID.

Step 2: Click on the tab at top that says "Number Blocks" (Will be the 2nd tab at the top) 

Step 3: Click button in Bottom Right that says clipboard_e3a065e8099ec99688887bb48c5580085.png

Step 4: Fill out "Block Size" as 1, and under first phone number put the DID you are wanting to add to the Business group. Those will be the only two required fields. 

clipboard_ebde56d19839d1e8deddd04b61014f44d.png

Step 5: Click clipboard_e30eb012f2963df11ecbc219ea2af0606.png and Close  

Change A Number Block

Number Blocks cannot be changed once they have been added.  If you need to change a number block, you will need to remove and re-add it.

Remove a Number Block

Navigate to the Number Blocks tab of the Business Group, and click the First Phone Number of the Number Block you want to remove.  Click the Remove button to delete.