CT Cloud - Metaswitch HPBX: Adding a Number (Number Block)
GOAL:
Provide clear direction on how to add a number (Number Block) in Metaswitch PBX
RESOLUTION/STEPS:
Step 1: In Metaswitch, browse to the Business Group of the customer for whom you need to add a DID.
Step 2: Click on the tab at top that says "Number Blocks" (Will be the 2nd tab at the top)
Step 3: Click button in Bottom Right that says
Step 4: Fill out "Block Size" as 1, and under first phone number put the DID you are wanting to add to the Business group. Those will be the only two required fields.
Step 5: Click and Close
Change A Number Block
Number Blocks cannot be changed once they have been added. If you need to change a number block, you will need to remove and re-add it.
Remove a Number Block
Navigate to the Number Blocks tab of the Business Group, and click the First Phone Number of the Number Block you want to remove. Click the Remove button to delete.