Skip to main content
CallTower Solutions Center

3CX forwarded calls show up as anonymous

If calls forwarded by 3CX show up on the remote phone as Anonymous, ensure the following settings are configured on the VOIP Provider Outbound Parameters tab.

From: Display Name - "OriginatorCallerID" Original Caller number will be sent
From: User Part - "OriginatorCallerID" Original Caller number will be sent
Remote Party ID - Calling Party: Display Name - "OriginatorCallerID" Original Caller number will be sent
Remote Party ID - Calling Party: User Part - "OriginatorCallerID" Original Caller number will be sent

  • Was this article helpful?