Training Series II Last updated Save as PDF Share Share Tweet Share During this training series, we will cover what is the process for each department. To view articles and videos, click on the icon. BillingNo image availableBillCenter Summary TabHow to read your CallTower InvoiceLogging into BillCenterImplementationNo image availableIntroductionPrepare and Planning PhaseKick Off Call PhaseRefine, Design and Implement PhaseGo-Live and Operate PhaseOptimize, Acceptance and Project Close Phases5 Items for a Successful ImplementationConnecting to S4B over the internetSupportNo image availableSupport Introduction and Escalation PathSupport PortalTelecomNo image availableTelecom Introduction and Circuits ProcessLocal Number PortabilityDID and Sip Trunk ProcessTop 10 Things to RememberTrainingNo image availableTraining Process
