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CallTower Solutions Center

Changing the Default Transfer Type on the VVX Phone

Changing the Default Type

The VVX can transfer a call in two ways:

Blind Transfer: Transfers the call without speaking to the receiving party.

Consultative Transfer: Transfers the call after speaking with the receiving party.

 

The default transfer type can be selected by going to Settings > Basic > Preferences > Default Transfer Type as per the process below: 

  1. Press the "Home" button located to the right of your phone's display.
  2. Locate the option for “Settings

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Note: the settings may be found on a second page of your screen

  1. Select the option for “Basic

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  1. Select the option for “Preferences

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  1. Select  "Default Transfer Type

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  1. From here you can select whether you would like to have the default transfer type set to either “Blind” or “Consultative”.

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  1. Once you’ve chosen your option, you may either press the 'home" button or use the back arrow located in the top left corner to exit.2017-02-23_8-27-58.jpg
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