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CallTower Solutions Center

Make Calls - CX3000 Series

You can make phone calls in the following ways:

  • Pick up the handset and dialing a contact.
  • Call a contact from the Contact screen.
  • Call a contact by searching for a contact using the keypad.
  • Call from the Lync client on your computer.

To call from the Contacts screen:

  1. From Home, select the Contacts icon . 
  2. From the Contact Groups screen, select the group of a contact.
  3. Select a contact, and select Call, as shown next.

To call by searching for a contact:

  1. Enter your contact’s name or phone extension using the phone’s keypad.
    • To enter a contact’s name, press the numbers on the keypad that correspond to the letters in your contact’s name.
    • For example, press 8669*76484 to enter the name Tony Smith using the star key (*) for the space between the first and last name. 
  2. When you find your contact, select Call.

To call from Microsoft Lync:

  1. Open the Lync client on your computer, select a contact or search for a contact by name.
  2. Click Call next to your contact’s name, as shown next. The call displays on your phone and in the Lync client.

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