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Reclaim unused license in Connect

This article will walk users through the process of using the Admin Portal to increase/decrese the number of O365 User Licenses available.

All Troubleshooting steps / How To: 

o    Notes: Follow these steps when trying to modify increase/decrease client O365 licenses in connect.
o    Connect, look up the account, go to corporate administration, on left Office 365 licenses, request the number amount to increase
or decrease, select the additional / less bubble and click submit.
Example:

o    This sends a submission request to ASE team and they will fill it and send a reply email when it is done. 



 

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