Microsoft Teams Direct Routing

Setup Teams Direct Routing from CallTower : 
 

Prerequisites 

• Must be on CallTower's Microsoft Partner Network for Office 365 Licenses 

• Must have an Office 365 Admin Account 

• Must have access to External DNS Host 
   

Steps 

• Point Skype for Business/Teams DNS records to Office 365 (DNS records can be found under “domains” section in 365 Admin Portal 

• Assign correct Office 365 Licenses for each user (Phone System License is required) 

• E3 licenses needs the Phone System License as an add-on 

• E5 has the Phone System License included