Skip to main content
CallTower Solutions Center

Microsoft Teams Direct Routing

Setup Teams Direct Routing from CallTower : 
 

Prerequisites 

  • Must be on CallTower's Microsoft Partner Network for Office 365 Licenses 

  • Must have an Office 365 Admin Account 

  • Must have access to External DNS Host 
     

Steps 

  • Point Skype for Business/Teams DNS records to Office 365 (DNS records can be found under “domains” section in 365 Admin Portal 

  • Assign correct Office 365 Licenses for each user (Phone System License is required) 

  • E3 licenses needs the Phone System License as an add-on 

  • E5 has the Phone System License included 

  • Was this article helpful?