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Transfer a call in Teams

Desktop:

If you want to transfer a call, click More options Select to see more options in your call window. Type the name of the person you want to transfer the call to, then select them. Click Transfer and you're done. Just keep in mind that you can only transfer calls when you're in a one-on-one conversation.

Consult then transfer

Need to check in with another person before transferring a call to them? When you're in a call, click More options More options button > Consult then transfer. Then check in via chat or audio call.

Anyone with an Enterprise Voice license can do this, not just delegates!

Consult then transfer option in call menu

Mobile:

You can transfer a one-on-one call in the desktop or web app.

Blind Transfer Video:

Consult Transfer Video:

For more information, click on the link below:

Transfer a call in Teams

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