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CallTower Solutions Center

Microsoft - Skype: Change Conference Leader Pin

GOAL:

This article will walk users through the process of using the User Portal to update their Lync/Skype for Business Conference Leader Pin.

 

RESOLUTION/STEPS:

1. Login to your User Portal. On the left of the screen you should see a section labeled "Manage Skype"
(Note: If you don't see the list of options, click the arrow button just to the right of "Connect:User" this will expand the menu.) 

2. Enter the 4 to 9-digit Leader Pin you would like to use in the Leader Pin field and click the Save Skype button on the right hand side. You will see a green box that says success pop up.

 

COMMON ISSUES:

Any "Jira Errors" will need to be sent to the Development team to fix. 

 

VIDEO: