Log into the Admin Portal and go to the contacts tab.
Click on Add and fill out the information. Make sure to click on the check mark box under “global Address List” as highlighted in Purple.
Open the users tab and select properties
Click on the dropdown box for Mail Forwarding and select the contact name you just created. Make sure to click save when you are finished! If you want voicemails to be delivered to your voicemail and your email, then check the box for “Deliver to both Mailboxes”.