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CallTower Solutions Center

How to see what numbers are available in a company

This article will provide details on reviewing the numbers in your Admin Portal inventory.

Instructions

Log into the Admin Portal and navigate to the locations tab.     

After you select the location you want, select "DIDs” at the top of the screen and select "Manage DIDs" from the dropdown. A new window labeled "Manage DIDs" will open on the right. 


In this Window you will see the “status” column which shows you whether or not a DID is available for use.  
The Type column will how the DID designation.
PH = phone (Cisco Phone Number)
LY = Lync (Lync or Skype for Business Number) 
FA = Fax (Inbound Only Fax Number)
FO = Forwarding number (Used for Forwarding to another DID, usually used for Toll Free Numbers)
VS = Voice service (Reserved for Auto Attendant numbers and for your Voicemail Pilot Number) 


 

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