Wireless hook switch control can be enabled only on the following phone models: 7942, 7945, 7962, 7965, or 7975.
By default, the wireless headset remote hook switch control feature is disabled.
Only use Cisco capable wireless headsets.
Enable Wireless Hook Switch Steps:
- Highlight the phone you want to enable
- Click on Update, The update window will open on the right of the screen.
- Check the box next to Wireless Hook Switch to enable
- Click Save