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How To Create Global Admin Account in 365

Goal: To Create a Global Admin Account in Office 365

Purpose: This account will be used to retrieve voicemails from the users inbox via the CallTower Voicecube Voicemail System

 

1. Login to Office 365 with Admin Credentials using this URL https://admin.microsoft.com

2. Navigate to Users>Active Users>Add a User

3. Create the user account with the username cto365admin@domain.com as a Global Administrator

4. Make sure the password for the user account is set to never expire (instructions are here if needed)

5. Provide the username and password to the CallTower Project Manager

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