CT Cloud Voice- Add User to Connect For CT Cloud Voice Services

Purpose: Use this procedure to add a user in Connect for CT Cloud Voice services.

1. Navigate to User View
   From the main menu, open User View.

2. Select Add in the upper-right corner of the table.

3. Enter the required user information
   Complete the required fields shown in the image. After you enter the first and last name, the Email Address, User Name, and Display Name fields populate automatically.

• The selected Location determines the pool of available DIDs for CT Cloud Voice users.

4. Select the arrow at the bottom of the screen or select Password to continue.

• Enter the password according to the password guidelines.

• When complete, select the blue next arrow or select Services to continue.

5. Enable CT Cloud Voice services by selecting the CT Cloud Voice checkbox.

6. After selecting the CT Cloud Voice checkbox, the available CT Cloud Voice service and user types appear. Select the appropriate service for the user.

Note: The two primary user service types are (but not limited to):

• Basic users: Users with phones that do not have voicemail services.
• Desktop users: Users with phones that have voicemail services.

7. Select the DID assigned to the user.

8. Select Save in the bottom-right corner.
9. The user setup is complete.