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CallTower Solutions Center

CT Cloud - Meta: Changing CalIer ID

GOAL:

This document will provide instructions on how to change a caller ID for a CT Cloud Sip Trunk

RESOLUTION/STEPS:

 

Step 1: Navigate to the Sip Trunk you are wanting to update.

 

Step 2: Make sure you are on the Configurations tab and locate the Advanced drop down

 

Step 3: Disable CFS Line  

 

Step 4: Input desired caller ID number in the Calling party number section. 

 

Step 5:  Apply > Enable CFS line > refresh. 

 

VIDEO:

 

Check out this Video

Check out this video: https://share.vidyard.com/watch/BNCfHKwBgGbyVRrizq5bkB?

 

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